Responsible Gambling: Help and advice

James McMath

1 Sep 2017

Updated: 1 Apr 2023

Matched Betting, when done properly, results in guaranteed results and, therefore, is not gambling.

However, because the process involves registering with bookmakers and casino sites, Outplayed members can be exposed to marketing materials promoting gambling.

We encourage members to closely follow our instructions to but also to be aware of the risks associated with traditional betting.

Outplayed staff, including customer service team, regularly undergo training on promoting responsible gambling and are able to signpost members requiring more information or help if they have concerns about their gambling.

If you are worried about your gambling visit GambleAware and GamCare.

The national gambling helpline is open 8am to midnight every day. Call 0808 8020 133.

If you do decide to gamble, ensure you do so responsibly.

Advice On Responsible Gambling:

Set limits

It’s easy to become immersed when gambling, so set limits on both time and money. Set an alarm to help you keep track of time. Decide how much money you can afford to lose and, when it’s gone, it’s gone. All online bookmakers and casinos allow customers to set deposit and wagering limits and let customers exclude themselves from gaming for set time limits.

Don’t chase losses

Gambling is not a way of making money. Bookmakers and casinos are big businesses for a reason. More often than not, they win and you lose. Only gamble with money you can afford to lose. Chasing lost money can lead to bigger losses.

Be happy

Gambling should be enjoyable. Never gamble when you’re depressed or upset. Take frequent breaks and keep an eye on the clock. Don’t gamble for long periods. Don’t drink or take drugs when gambling. Good judgement helps keep gambling under control.

Find a balance

Balance your gambling with other things. Don’t allow gambling to become your main form of entertainment. Chose other pastimes.

Talk about it

Don’t be afraid to talk about gambling. If you are keeping your gambling a secret, the chances are it’s because it’s a problem. If you are concerned about your gambling or the activity of someone you know, raise the issue and get advice.

If you think you might have a problem with gambling, don’t hesitate to contact our customer service team to get advice.